Our core products are covered by our limited lifetime warranty, covering any manufacturing or installation defects for the full duration the original buyer owns the installation address; this covers replacement components, repair of product, and labor.
Limitations:
-Butcherblock countertops (1 year)
-Electrical components (5 years)
-Window treatment cordage (7 years)
-Commercial environments/applications (1 year)
What is not covered:
-Products/systems altered post-install
-Abuse or neglect
-Damage due to external causes (ie. water, fire, sunlight)
-Product failure or damage due to lack of routine maintenance or care
-Products removed and re-installed by a non-TCB technician
In the case that warranty service is determined to be required, repairs or replacements will be determined at the sole discretion of Transcendent Closets and Blinds. Each warranty claim will be reviewed on a case-by-case basis. All warranty work must be completed by a Transcendent Closets and Blinds technician.
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